How can we help ?

Find answers to the most frequently asked questions about EG-BOOGING, our site and how we work. If your question isn't answered, please reach out to us via the feedback form.

Warning

Find answers to the most frequently asked questions about EG-BOOGING, our site and how we work. If your question isn't answered, please reach out to us via the feedback form.

FAQ

How EG-BOOGING works ?

EG-BOOGING is free to use. We do not add any extra fees or use cookies to raise prices, so how do we make money? When you search for a flight, hotel, car, package or other travel related offer on EG-BOOGING you instantly search across hundreds of travel sites, from major booking sites to individual company sites. We aggregate the results, and show you the available online prices. EG-BOOGING only makes money when a successful completed booking is carried out on the site you are redirected to, or on a click-through basis, as we receive a referral fee. These referral fees are paid by our partners – we never charge you any fees or commission. We also make money from the ads displayed on our site. When a EG-BOOGING user clicks on one of these ads and is redirected to the advertiser’s site, or sometimes already when we display the adverts, we make a little bit of money from our advertising clients. That’s it!

How we work with other companies ?

EG-BOOGING has contractual partnerships with most of the 700+ provider sites that can be seen in our results. If you’re a company that’s interested in working with us, check out our Affiliates or Hotel Owners pages. Separately to these partnerships, our company forms part of Booking Holdings Inc., which includes other travel and leisure sites such as Booking.com, Priceline.com, Agoda.com, Rentalcars.com and Opentable.com. EG-BOOGING also operates a portfolio of metasearch brands including KAYAK, SWOODOO, Checkfelix, Cheapflights and Mundi.

How we work with other companies ?

EG-BOOGING has contractual partnerships with most of the 700+ provider sites that can be seen in our results. If you’re a company that’s interested in working with us, check out our Affiliates or Hotel Owners pages. Separately to these partnerships, our company forms part of Booking Holdings Inc., which includes other travel and leisure sites such as Booking.com, Priceline.com, Agoda.com, Rentalcars.com and Opentable.com. EG-BOOGING also operates a portfolio of metasearch brands including KAYAK, SWOODOO, Checkfelix, Cheapflights and Mundi.

Can I search and book in my preferred currency ?

You can always change the currency from the dropdown menu in the bottom right corner. If in the app, you can change your preferred currency within ‘Settings’ in the ‘Profile’ menu. note that if you choose to pay in a foreign currency, your credit card provider may charge you an exchange fee for the conversion and we therefore recommend that you contact your card provider to find out what fees may apply to you. That’s it!

Can I drop the car off at a different location ?

On EG-BOOGING you do have the option to search for car rentals with drop-off at a different location. All you need to do is tick the ‘Return to a different location’ box in the search field and fill in your preferred drop-off location. Bear in mind that additional fees may apply for a drop-off in a different location, however, we will clearly state whether or not this fee is included in the prices we display.

How do I pay for my car rental ?

EG-BOOGING is a free global travel search site. We help you plan your trip, but we don’t handle bookings or take payment. Once you’ve found the car you are looking for, we redirect you to the relevant car rental company to complete your booking. This means your booking is with them, not with EG-BOOGING. Therefore, if you have questions about how to pay for your car rental booking, we recommend you contact the car rental company directly or check their FAQs on their website. Alternatively, you should be able to find their contact details on their site.

What is a EG-BOOGING profile ?

With a EG-BOOGING profile, you can manage your saved results, Price Alerts, email subscriptions and Trips settings. Everything in your profile is synced across all your devices. This means that you can e.g. start a search on the EG-BOOGING app and finish it from your computer. You can create a profile with one of the following services: Facebook, Google or email.

Where is my car rental booking confirmation ?

As a free global travel search site EG-BOOGING does not have any information in regard to your booking confirmation. If you have not yet received a booking confirmation, we suggest you do the following: Check your spam or trash email folders as sometimes unrecognized messages can end up here rather than in your inbox If you still don’t find your confirmation email, you should contact the car rental company directly as only they have access to your booking information. You can find more information about how to contact the car rental company on their website.

Can I book a room or rooms for a group of people ?

You can book up to 8 rooms online. Go to EG-BOOGING and enter your travel criteria in the "search for hotels" box.

What is a "non-refundable" or "free cancellation" room type ?

Every room has a different policy set by the hotel. A non-refundable policy means that a fee will apply if you decide to cancel or make changes to your booking. This fee is mentioned in the room conditions and in your booking confirmation e-mail and voucher. Free cancellation means you can change or cancel your booking free of penalties if done within a time period set by the hotel. This is mentioned in the room conditions and in your confirmation (for example "cancel within 2 weeks of booking" or "cancel before dd/mm/yy hh:mm").


A little bit about EG-BOOKING

How EG-BOOKING works and why it's free for you

Get the best deals

We search and compare real-time prices on flights, hotels and cars so you can find the cheapest, quickest and best travel deals

100% price transparency

The prices you see are never affected by your searches, no matter how many you make. We do not use cookies to adjust or increase prices

Trusted and free

We’re completely free to use – no hidden charges or fees – and we’re endorsed by Frommer’s, CNN and the New York Times